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Customer Service » Guarantee Of Quality

We take pride in our jewellery and place high value on quality craftmanship, striving to create designs that embody a feeling of solid and lasting style. Unlike many manufacturers, we don’t take shortcuts to use less silver, and our philosophy is for each piece of jewellery to carry the sense of something special made with pride.

As we don’t mass produce our jewellery and each piece is made by hand, every item has its own nuances. Given this, we are fortunate to have a wonderful track record of quality and should you encounter any manufacturing fault in our jewellery when you receive it, we will happily repair, replace or refund the item under the terms and conditions stated by the Consumer Affairs.